Dec 20, 2010

How to manage the expansion of your small business?


If you have been here for quite awhile (meaning a year or more ago), you may already have your small business going for a time now. And so you maybe thinking of expanding your business and perhaps also thinking about effective small business administration or thinking if you need business insurance or a business marketing person among other needs. Anyway, with your business expanding, you know you now need extra hands and minds.

How do I manage the expansion of my small business?

To manage a growing business, set up a formal organization by apportioning responsibilities to yourself and your workers.

The classic definition of a small enterprise is a "manufacturing or service enterprise wherein the owner-manager is not actively involved in production but performs a varied range of tasks involved in guidance and leadership without the help of specialized staff."

Implied in this definition is the central role of the owner-manager in the business. Like you, many small businessmen begin by doing most of the management functions. In other words, by being their own production, marketing finance and personnel supervisors / managers. Well, it is obvious you have been serving as "all things" to your business. Now that you have begun to grow, you know you can’t hack it alone. You need extra hands and minds.

One of the first things you do in setting up a more formal organization is to choose the responsibilities to take for yourself. Then, you choose the people to work for you. But whoever you hire, be sure that they can do the job you hired them to do.

Choosing your own role in the business

In choosing your own responsibilities and tasks, consider the following:

* Your education and training. Entrepreneurs with engineering and technical education naturally want to be on top of production. Those with accounting or banking background see themselves as financial managers. What about you?

* Your experience. We know someone who worked for years as a woodworker and later installation foreman in a large wood-tile company. When he decided to go on his own, he set up a small wood-tile production outfit. Quite naturally, he became not only general manager but also production manager. Similarly, you should consider your own experiences. Which of these experiences might have prepared you to do certain management and technical responsibilities?

* Your interest and aptitude. You may have neither the experience nor the training for a certain management job, but you might have the interest and aptitude for it. For example, if you are outgoing, persuasive, and persistent and naturally drawn to people, you will do well in sales even if you had no formal training or experience in it.

* Your time. How much time can you devote to all the management responsibilities you want to take? Remember there are only 24 hours in a day. Remember too that you have other roles to play in life —parent, spouse, daughter/son, member of the community. So if you fancy being "all things" to your business, think again.

* The advantage of your broad view. Remember, nevertheless, that a business organization is not permanent. It moves, evolves, grows. Your role in it also alters as the organization moves. Be prepared for these changes.

Choosing the people to work with you

Should you hire from members of your family, relations, and neighbors?

Whoever you hire, be sure that they can do the job you hired them to do. Before taking them in, lay down the ground rules. Tell them clearly what you expect from them in terms of performance, attendance, punctuality, etc.

Conversely, they also need to know what they can expect from you in compensation, benefits, work hours and conditions, etc. If they are relatives or friends, you must make them realize that, in coming in as employees, they are now relating to you in business and professional terms. It is now a relationship based on performance.

Choosing the right people to work with you may seem easy. There are so many people who are jobless or underemployed. However, you must look for those with the skills, attitudes, and personality traits to do the job well. You must choose employees who are willing to work hard and well, who are willing to be trained and to go on working for you after being trained. If you think that is easy, think again.

Source: UP ISSI

Dec 1, 2010

8 Deadly Mistakes When Running a Business


Anyone who have been in business made mistakes. In fact, the longer you’re in business, the more mistakes you’ll make. It’s just that the ratio of good decisions to bad ones improves over time. To help you guide not to commit some of the obvious ones, we list here 8 deadly mistakes you would likely commit. Keep on reading.

1. Underestimating the importance of cash-flow management. You can be making plenty of money, but if the cash is not arriving in time to meet the payroll, finance your borrowings and buy inventory when it’s needed, you can be quickly out of business.

2. Sloppy record keeping. Good records are a key decision making tool. If you are not keeping track of your business, you are denying yourself the tools to make good business decisions.

3. Ignoring inventory. If you end up with stale inventory, discount it and get rid of it. Otherwise you are tying up money and storage space.

4. Neglecting collections. Unless you have a systematic collection plan and make sure it is carried out, people just won’t pay.

5. Disregarding employee concerns. Get expert advice on human resource issues. While it may look expensive, it can save you a bundle in the end.

6. Failing to delegate. Turn some of the job over to the best assistant you can hire and trust that person to do the job. If you insist on doing it all yourself, you can’t grow.

7. Offering something the customer doesn’t want. Talk to customers and respond to what they tell you. The house recipe might have been in the family for three generations, but tastes do change and you will have to adjust to that.

8. Letting costs get out of control. Be careful not to spend all the profit. Keep your personal funds separate from your business money. Reinvest a healthy percentage for business expansion or bank it in reserve for a rainy day.

Source: Business Line, photo courtesy of learn.south-thames.ac.uk

Nov 30, 2010

Franchising a 7-Eleven Store


7-Eleven® provides an opportunity for entrepreneurs and business partners to operate their own convenience store with the leading name in the business. If you are a goal-oriented individual who wants to grow with a well-established retailer, 7-Eleven invites you to take a look at what the 7-Eleven® franchise system has to offer.

7-Eleven® provides:

• a reliable, fresh assortment of high-quality products
• speedy transactions
• every day fair prices
• a clean, safe and friendly environment to shop.

Philippine Seven Corporation gives you the chance to operate your own business by having access to 7-Eleven® expertise, business operating systems and support of a highly successful global corporation.

You need determination to do it, the smarts to get it done, the power to motivate your employees and the financial commitment to make it all happen. It can be a rewarding experience for those willing to take the challenge.

7-Eleven® offers:

a. A popular and reliable global brand with a wholesome image. The top-of-mind convenience store among customers in the Philippines and the third most recognized brand in the world;
b. An established retail operating system proven over 20 years of retail experience;
Access to 7-Eleven®‘s logistics and distribution resources;
Continuous developmental marketing, product R&D, and operational support;
c. A comprehensive 6-week training program on the operation and management of a 7-Eleven® store;
d. Assigned Operations Field Consultant (OFC) who visits with the Franchisee at least once a week to provide counsel on every aspect of the business;
e. Monthly financial and marketing records prepared by 7-Eleven® for the franchisee

FAQs:

Q. What are the qualifications of a 7-Eleven® franchisee?
A. You love a good challenge, ready to put in hardwork, manage people and monitor finances, be a creative salesperson and help foster a shopping environment that entices your customers.

• A self-driven entrepreneur;
• Knows how to motivate his staff;
• Willing to directly oversee the operations of a 7-Eleven®
• Service oriented, hardworking and possess strong entrepreneurial skills
• Financially capable to fund the investment
• Must not and is not directly or indirectly engaged in any similar business in conflict with 7-Eleven®

Q. How much is the investment required for a 7-Eleven®?
A. The financial requirement ranges from P3 to P7 Million.

Q. What is included in the investment?
A. The investment includes the operational rights of the store, equipment and facilities, furniture and fixtures, air-con system, signage, and initial inventory.

Q. If I don't have a location can I apply for a franchise?
A. Yes, you can still apply. You will have the option to choose between a new store, and an existing store.

Q. Can a corporation apply for a franchise?
A. Yes, a corporation may apply the franchise, but it is the required that the majority shareholder be the principal applicant and attends the training.

Q. How much is the return on investment?
A. The convenience store profitability is dependent on several factors such as; satisfying customer’s needs; how well you implement and work the 7-Eleven® operating principles; sales performance; and your ability to control operating expenses. Other questions on financial viability will be discussed only during the interview process.

Q. What is the required lot size or floor area?
A. The floor area for a 7-Eleven® store is ideally 120 square meters.

Q. How long is the training program?
A. The franchisee is required to successfully complete a 6-week full time training program which is combined classroom and in-store.

Q. Who will provide the manpower to operate the store?
A. Store manpower salaries and benefits will be provided by the Franchisee

Property Conversion Program

Lease out your property or convert your existing business to a 7-Eleven® Store!

Are you a property owner or do you run a business with a prime location looking to leverage the strength of a global retailer for growth? There’s no time like the present to lease out or convert your business and franchise a 7-Eleven® Store, the Philippines’ leader in convenience store retailing.

7-Eleven® is looking for energetic property and business owners who share our passion for retailing and have a desire to serve customers. If you an existing business located in a prime location in any part of Metro Manila, and the major provinces, town proper, and thoroughfares in Luzon, we would like to discuss this business opportunity with you!

Minimum requirements include:

located in a prime location such as business and call center districts, transit stations, factory, residential and schools areas
Preferably a corner location with double frontage, or a non-corner location with a 7 meter frontage

Qualifications:

You need to be an ambitious, entrepreneurial person who is willing to assume the risks - and reap the rewards of owning your own business.

Our company seeks the right individual who will operate selected 7-Eleven® Foodstore:

1. Ability to fund investment requirement
2. Willing to undergo full-time, 6 weeks training
3. Willing to devote time to oversee day to day operations
4. Willingness to work within the franchisor's guidance
5. Ready to put hardwork, manage people, monitor finances, and be a creative salesperson and help foster a shopping environment that entices your customers.
6. Must not and is not directly or indirectly engaged in any similar business in conflict with 7-Eleven®
If you are the entrepreneur described above, then we may interest you to be our partner by operating a 7-Eleven® Foodstore.

We will support you with the expert advice and assistance only a trusted industry leader can give. Our vast array of operations, marketing, and technical support systems are based on our retail experience spanning over 20 years, serving thousands of customers in 269 stores, 24 hours daily.

For more information contact Philippine Seven Corporation and an application will be forwarded to you:

CONTACT INFORMATION

The Franchise Manager
Philippine Seven Corporation
7th Floor, Columbia Tower,
Ortigas Ave., near corner EDSA,
Mandaluyong City
Philippines
Hotline: +63 (02)726-9968
Fax : +63 (02)705-5229
Mobile : +63 (920)950-8651
email: franchising@7-eleven.com.ph

Source: http://www.7-eleven.com.ph/;Photo from: www.imasy.or.jp